Experience

Product, project, and business analysis roles across healthcare and enterprise SaaS.

Key Product Achievements

HRMS Platform (TeamStack)
Took a product from 0 to 1: identified the problem (expensive Zoho licenses), built the business case, drove development, launched internally, and commercialized to external clients, saving ~$24K/year and generating new revenue.
GenAI Recruitment Tool
Applied generative AI to behavioural hiring assessments, improving hire-quality scores 30% and 12-month retention 50% across all hires since Aug 2024.
Multi-Tenant SaaS Migration
Led architecture migration for 7 customer organizations across two products, navigating data isolation, tenant configuration, and onboarding workflows.

Jan 2025 – Present

Touchcore Systems · Bangalore, India (Remote – US & EU Clients)

Own the product backlog and delivery for two IoT SaaS products (CCR Dashboards & CCR Pulse) serving 150+ EU end users: a real-time refrigerator temperature-monitoring platform for food-safety compliance and a QR-based device lifecycle management platform.
Reduced missed delivery deadlines by 70% by introducing Scrum, structured sprint cadences, and a strict change-request policy to a previously ad-hoc team that missed 90–100% of deadlines.
Shipped the first major release 2 months ahead of schedule by prioritizing core functionality over cosmetic requests and pushing back on premature UI redesign demands.
Coordinate a 15-member cross-functional team (5 developers, 2 DevOps, 2 designers, 4 QA, 1 BA) as Scrum Master, facilitating all ceremonies and managing risk.
Led requirements gathering, user stories with acceptance criteria, release management, and multi-tenant architecture migration for 5 customer organizations on a U.S.-based health research platform.

Apr 2023 – Jan 2025

Touchcore Systems · Pune, India (Remote)

Built and commercialized TeamStack, an internal workforce-planning and HRMS platform that replaced Zoho ($40/user/month), saving ~$24,000/year across 50 employees; sold it to external clients and led multi-tenant migration for 2 organizations.
Conceived and led a GenAI hiring tool (MERN stack) scoring candidates on core-value alignment; all ~10 hires since Aug 2024 ran through it, lifting hire-quality scores 30% and 12-month retention 50%.
Served on the EOS-driven leadership team, managing rocks, scorecards, and accountability charts via Ninety.io to maintain execution discipline.
Standardized PM practices across the organization, championing continuous improvement and aligning product initiatives with long-term business strategy.

Jan 2022 – Apr 2023

Touchcore Systems · Pune, India (Remote)

Managed end-to-end delivery of multiple software projects using Agile/Scrum, coordinating cross-functional teams for on-time, on-scope releases.
Served as Scrum Master across multiple teams; facilitated sprint planning, stand-ups, reviews, and retrospectives; removed blockers and ensured transparent status reporting.
Bridged technical teams and business stakeholders, managing scope, timelines, and resource allocation while proactively mitigating delivery risks.

Jul 2021 – Jan 2022

RapidQuest Solutions · Pune, India (Remote)

Supported end-to-end business analysis, gathering and refining client requirements into user stories, functional specs, and process flows.
Assisted Scrum ceremonies and cross-functional coordination to align technical execution with business objectives.