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Sumana Kasturi

Product Manager · AI-Powered HR Tech · Agile Delivery Leader

Hyderabad, Telangana, India · sumanakasturi11@gmail.com · linkedin.com/in/sumana-kasturi

Product Manager with 5 years building and scaling SaaS, HRMS, and AI-driven recruitment platforms. Replaced $24K/year in SaaS costs with a 0→1 HRMS, lifted hire quality 30% and retention 50% with a GenAI hiring tool, and shipped IoT products 2 months ahead of schedule for 150+ EU users.

Experience

Business Analyst & Product Owner

Jan 2025 – Present

Touchcore Systems · Bangalore, India (Remote – US & EU Clients)

  • Own the product backlog and delivery for two IoT SaaS products (CCR Dashboards & CCR Pulse) serving 150+ EU end users: a real-time refrigerator temperature-monitoring platform for food-safety compliance and a QR-based device lifecycle management platform.
  • Reduced missed delivery deadlines by 70% by introducing Scrum, structured sprint cadences, and a strict change-request policy to a previously ad-hoc team that missed 90–100% of deadlines.
  • Shipped the first major release 2 months ahead of schedule by prioritizing core functionality over cosmetic requests and pushing back on premature UI redesign demands.
  • Coordinate a 15-member cross-functional team (5 developers, 2 DevOps, 2 designers, 4 QA, 1 BA) as Scrum Master, facilitating all ceremonies and managing risk.
  • Led requirements gathering, user stories with acceptance criteria, release management, and multi-tenant architecture migration for 5 customer organizations on a U.S.-based health research platform.

PMO Executive & Product Lead

Apr 2023 – Jan 2025

Touchcore Systems · Pune, India (Remote)

  • Built and commercialized TeamStack, an internal workforce-planning and HRMS platform that replaced Zoho ($40/user/month), saving ~$24,000/year across 50 employees; sold it to external clients and led multi-tenant migration for 2 organizations.
  • Conceived and led a GenAI hiring tool (MERN stack) scoring candidates on core-value alignment; all ~10 hires since Aug 2024 ran through it, lifting hire-quality scores 30% and 12-month retention 50%.
  • Served on the EOS-driven leadership team, managing rocks, scorecards, and accountability charts via Ninety.io to maintain execution discipline.
  • Standardized PM practices across the organization, championing continuous improvement and aligning product initiatives with long-term business strategy.

Associate Project Manager

Jan 2022 – Apr 2023

Touchcore Systems · Pune, India (Remote)

  • Managed end-to-end delivery of multiple software projects using Agile/Scrum, coordinating cross-functional teams for on-time, on-scope releases.
  • Served as Scrum Master across multiple teams; facilitated sprint planning, stand-ups, reviews, and retrospectives; removed blockers and ensured transparent status reporting.
  • Bridged technical teams and business stakeholders, managing scope, timelines, and resource allocation while proactively mitigating delivery risks.

Associate Business Analyst

Jul 2021 – Jan 2022

RapidQuest Solutions · Pune, India (Remote)

  • Supported end-to-end business analysis, gathering and refining client requirements into user stories, functional specs, and process flows.
  • Assisted Scrum ceremonies and cross-functional coordination to align technical execution with business objectives.

Key Product Achievements

  • HRMS Platform (TeamStack): Took a product from 0 to 1: identified the problem (expensive Zoho licenses), built the business case, drove development, launched internally, and commercialized to external clients, saving ~$24K/year and generating new revenue.
  • GenAI Recruitment Tool: Applied generative AI to behavioural hiring assessments, improving hire-quality scores 30% and 12-month retention 50% across all hires since Aug 2024.
  • Multi-Tenant SaaS Migration: Led architecture migration for 7 customer organizations across two products, navigating data isolation, tenant configuration, and onboarding workflows.

Skills & Tools

Core
Backlog Ownership · Product Discovery & Strategy · Requirements Gathering · User Stories & Acceptance Criteria · Roadmapping · Stakeholder Management · Change Request Governance · Release Planning · Scrum (CSPO) · Kanban · Sprint Ceremonies · Cross-functional Team Coordination · Risk Management
Domains
HRMS & Workforce Planning · AI-Driven Recruitment & Talent Acquisition · Multi-Tenant SaaS Architecture · IoT Platforms · Health Research Platforms · GenAI Product Development
Tools
Jira · Azure DevOps · Confluence · Ninety.io (EOS) · Notion · Microsoft 365 · Google Workspace · LucidChart · Miro · Visio · Draw.io

Education

  • Indian Institute of Management Visakhapatnam

    Executive MBA

    2025 – 2027

  • Villa Marie Degree College for Women, Osmania University

    Bachelor of Commerce (BCom)

    2017 – 2020

Certifications

  • Certified Scrum Product Owner (CSPO)

    Scrum Alliance · Oct 2025 – Oct 2027

  • Certified Associate in Project Management (CAPM)

    Project Management Institute · Oct 2024 – Oct 2027

  • ISO 27001 ISMS Internal Auditor

    IRCLASS Systems and Solutions Pvt. Ltd · Aug 2024